![]() ![]() The short answer is YES – MagicJack is legit. How do I fix the sound on my Magic Jack? – Additional Questions Is Magic Jack obsolete? Ensure the phone cord connected to the base unit with your magicJack is no longer than six feet. Make sure the ringer volume is in the proper position. Why does my phone not ring magicJack? Why does my telephone not ring on incoming calls? Make sure the ringer on your telephone is in the ON position. Check the volume level and make sure the handset is selected. On your computer, open the magicJack menu and click on the “Volume” tab. Why does my magicJack say no audio found? Check the volume settings on your telephone to ensure the volume is not muted. When you unplug MagicJack, you can turn off the software and allow it to re-load once you plug it back in, which may fix any problems. Try using a different USB port if your computer does not display a message that it has found new hardware. How do you troubleshoot magicJack? Unplug MagicJack, wait a few moments and plug it back in. Disconnect the magicJack device and try it in the opposite configuration (move a computer-connected device to the router, or router-connected device to the computer) Try a different USB port on the computer. Why does magicJack not work? Try a different telephone and/or a different telephone cable. How do I fix the sound on my Magic Jack? Check the volume settings on your telephone to ensure the volume is not muted. ![]()
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